G Suite (Google/bConnected Apps) Privacy FAQ
https://bconnected.berkeley.edu/privacy-security/g-suite-google-apps-privacy-faq
For general questions about bMail, how to use bMail, how to customize bMail, please go here:
https://bconnected.berkeley.edu
What happens to my old email on mailhost1?
Users can keep their old email on mailhost1 indefinitely, as an IMAP archive server. New emails can be copied to this server as well from their bMail account.
Can I move or copy my email from mailhost1 to bMail?
Yes. We are working on a tool to do this. Details coming soon.
What if I accidentally deleted my email?
We can restore deleted SSL email existing prior to Jan. 24th, 2018, but after the switch over to bMail, any email deleted after Jan. 24th, 2018 you will need to contact bConnected. For more information:
https://support.google.com/mail/answer/7015314?hl=en&visit_id=0-636488038603052928-139263949&rd=1
The following has older information, but some points are relevant: https://www.econ.berkeley.edu/content/summary-changes-related-bmail-migration
One suggestion is to copy important bMail into a folder in your SSL email for safekeeping.
What if I don’t want my @ssl.berkeley.edu address anymore?
Simply let us know at sysadmin@ssl.berkeley.edu
What happens when I leave Berkeley?
https://bconnected.berkeley.edu/accounts/leaving-uc-berkeley
I have created my bMail account, but I cannot seem to access it from my IMAP email clients (e.g. Thunderbird, iPhone, Android, etc.) How do I fix this?
https://computing.ssl.berkeley.edu/services/email/bmail/bmail-ssl-customizations/#imap-clients
How do I use PINE with bMail?
https://computing.ssl.berkeley.edu/services/email/bmail/bmail-ssl-customizations/#PINE-bMail
How do I make bMail make my reply to: address my ssl email address?
https://computing.ssl.berkeley.edu/services/email/bmail/bmail-ssl-customizations/#reply-to
Who do I contact for bMail problems?
Visit campus IT service website:
https://bconnected.berkeley.edu/collaboration-services/bconnected-lists
Request campus IT service:
https://berkeley.service-now.com/ess/create_incident
or
https://berkeley.service-now.com/ess/service_management.do
Email: bConnected@berkeley.edu
Phone: 510-664-9000
What about POP bmail?
What will happen to webmail.ssl.berkeley.edu?
You will be using http://bmail.berkeley.edu instead.
What will happen to the SSL mailing lists?
They are staying as-is for now. They will continue to be hosted on the SSL Mailing List server (e.g. Mailman).
Are SSL LDAP accounts (i.e. the one for logging into SSL-AIR) changing?
No. They remain the same.
My software/hardware application sends out email using SSL SMTP. How do I handle this now?
Please contact us at sysadmin@ssl.berkeley.edu for assistance.
Can I start using my @berkeley.edu account now for my SSL mail?
Yes. Contact us at sysadmin@ssl.berkeley.edu and we will start forwarding your new mail to there.
What’s changing with antispam and antivirus scanning? What happening to the SSL Barracuda Spam Firewall (aka mailwall)?
bMail (Google) will be scanning all incoming and outgoing @ssl.berkeley.edu email for spam and viruses. The SSL Barracuda Spam Firewall (aka mailwall) will be switched to “Tag-only” on 1/22/2018; any previously quarantined emails will be forwarded to your inbox tagged as spam instead.
My question is not here
Try searching the Campus knowledge base and training pages.
https://math.berkeley.edu/computing/wiki/index.php/Migration_of_CalMail_system_to_bMail#IMAP_and_POP_settings
If you can’t find your answers on the campus websites, then let us know.
If you have any other issues unrelated to anything, please go here